Customer Stories Guidelines
Name your story
Add a brief title summarising the impact of the Frappe product on the customer’s company.
Project details
Basic details: Fill in the customer’s company name & about section (2-3 lines). Include their region, country, and industry to make them easily searchable with filters.
Challenges, benefits & impact: this is the most important part. Write a story. Share the impact, mention how challenges in the specific industry were tackled by this implementation.
Don’t forget to add all the tools/products the customer was previously using, and current Frappe products and modules implemented.
Add your images
The cover image should ideally be in a 16:9 ratio.
The brand logo should ideally be in a 1:1 ratio, i.e, a square.
Make sure the logo is visible on a white background. Don’t submit a white png logo.
Do not submit AI generated, animated, casual team photos or any such images for the cover image of the story. Cover image must represent the company, act as a banner. Eg. factory photo, equipment, etc.
General guidelines
Storify your content. Make sure it has a beginning, middle and end and that it’s interesting to read.
Don’t mention the partner company name multiple times. The partner name is mentioned on the story page and it is consequently listed on your partner page.
Do not to use AI, it makes all the stories sound the same. Honestly written, brief points help communicate reliability to anyone reading.
Make the implementation details contextual to the industry and the issue.
Stories with testimonials work better than without.
Add a link from your company's website to a blog post or article about the implementation.
Read about our vision
Updated April 15, 2023
